So cheap. See through. Came in a ripped bag that was taped up. Disgusting and no one should order from here.
Its not made well. Very disappointed
Terms & Conditions
Last updated: October 9, 2026
Welcome to LuxxBrownGirl. These Terms & Conditions ("Terms") govern your access to and use of luxxbrowngirl.com (the "Site") and your purchase of any products from the Site. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Eligibility
By placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract.
2. Products & Made-to-Order Items
Many LuxxBrownGirl items are made to order. This means production begins after your order is placed, and your item is created specifically for you.
Made-to-order items require up to 4 weeks for production before shipping.
The exact production timeline for each item is shown at the top of the product description and confirmed at checkout.
Production timelines cannot be rushed, prioritized, or moved ahead of other orders due to event dates.
Once a made-to-order order is placed, it cannot be canceled, changed, or modified — including size, color, or order details.
If you need an item by a specific date, contact us at info@luxxbrowngirl.com before ordering to confirm whether your timeline is possible.
3. Pricing & Payment
All prices are listed in USD and are subject to change without notice. We reserve the right to correct pricing errors. If a pricing error is discovered after your order is placed, we will contact you before processing.
We accept major credit cards, PayPal, and Shop Pay. Payment is captured at the time of purchase.
4. Shipping
All orders ship via UPS or USPS and require an adult signature on delivery. If no one is available to sign, the carrier will leave a notice and reattempt delivery. It is the customer's responsibility to arrange delivery or pickup with the carrier.
Shipping timelines vary by item and are listed at the top of each product description. Production time + shipping time = total delivery time.
LuxxBrownGirl is not responsible for:
Packages delivered to an incorrectly entered address.
Lost or stolen packages once a tracking number has been issued.
Delays caused by the carrier, weather, customs, or other events outside our control.
For full shipping details, see our Shipping & Delivery Policy.
5. Returns & Store Credit
All returns are governed by our Return Policy:
Store credit only no cancellations, refunds, or exchanges.
Returns must be started through the Return Portal within 14 days of delivery.
Items must be postmarked within 7 days of return approval.
A $9.99 handling fee applies to all returns and is deducted from your store credit.
Items must be unworn, unwashed, unaltered, scent-free, stain-free, with original packaging and the "Do Not Remove This Tag" tag attached.
Final sale items (bodysuits, swimwear, lingerie, accessories, and any item marked "Final Sale") are non-returnable.
LuxxBrownGirl reserves the right to deny any return that does not meet these conditions.
6. Intellectual Property
All content on the Site including text, images, logos, designs, graphics, and product photography is the property of LuxxBrownGirl and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from the Site without our written permission.
7. User Conduct
By using the Site, you agree not to:
Violate any applicable laws or regulations.
Submit false, misleading, or fraudulent information.
Interfere with the Site's operation or security.
Use the Site to harass, abuse, or harm others.
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion.
8. Limitation of Liability
To the fullest extent permitted by law, LuxxBrownGirl is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim is limited to the amount you paid for the product in question.
9. Dispute Resolution
Any dispute arising from your use of the Site or purchase of our products will be governed by the laws of the State of Connecticut, United States, without regard to conflict of law principles. You agree to attempt to resolve any dispute informally by contacting us at info@luxxbrowngirl.com before pursuing legal action.
10. Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on this page with the "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
11. Contact
For questions about these Terms, contact us at:
Email: info@luxxbrowngirl.com
Mail:
Shop LuxxB
304 Main Ave, Box 125
Norwalk, CT 06851
United States