So cheap. See through. Came in a ripped bag that was taped up. Disgusting and no one should order from here.
a
One Shoulder Crop Flowing Maxi Skirt Its not made well. Very disappointed
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Main Character Set (White) Created One Piece at a Time
LuxxBrownGirl made-to-order items are not mass-produced. Each piece is created individually after your order is placed, using your selected size and specifications. Production begins immediately and therefore cannot be changed, canceled, or expedited once the order is submitted.
Production Timeline
Made-to-order items require up to 4 weeks to be completed. This timeframe does not include shipping.
The exact production timeline for your item is shown at the top of the product description and confirmed at checkout before you pay.
Shipping for Made-to-Order Items
Shipping only begins after production is finished. Shipping speed cannot shorten the production time. Production cannot be rushed, prioritized, or moved ahead of other orders due to event dates.
If you need an item by a specific date, please contact support before placing your order to confirm whether your timeline is possible.
Signature Required
All made-to-order items require an adult signature on delivery to ensure the package is placed directly into your hands or someone you trust. If no one is available to sign, the carrier will leave a notice and reattempt delivery. It is the customer's responsibility to arrange delivery or pickup with the carrier.
Store Credit & Handling Fee
Made-to-order items are eligible for store credit only no refunds, no cancellations, no exchanges, no exceptions.
A $9.99 handling fee applies to all returns and is deducted from your store credit.
To qualify for store credit:
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Return must be started through the Return Portal within 14 days of delivery.
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Item must be postmarked within 7 days of return approval.
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Item must be returned unworn, unwashed, unaltered, scent-free, stain-free, and in original condition.
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The "Do Not Remove This Tag" security tag must still be attached.
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Original packaging and all tags must be included.
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Items showing wear, washing, damage, stains, odors, perfume, deodorant marks, or pet hair will not be accepted and may be returned to the customer at their expense.
Quality Check
Each made-to-order piece is:
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Manufactured individually
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Inspected and checked by our team
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Packaged and hand-verified before shipping
Lost or Missing Packages
Because made-to-order pieces are high-value and created individually for each customer, if your package appears delayed or missing, please contact us directly at info@luxxbrowngirl.com for assistance.
No Changes Once Ordered
Once a made-to-order purchase is submitted:
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Sizes cannot be changed
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Colors cannot be changed
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Order details cannot be modified
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Orders cannot be canceled
Return Portal: luxxbrowngirl.loopreturns.com/lookup