Request Return

Return Request

luxxbrowngirl.loopreturns.com/lookup

Unless your order was received incorrectly or arrived defective, all other items are eligible for store credit only  no refunds, no cancellations, no exchanges, no exceptions.

Eligibility:

  • Return must be started through the Return Portal within 14 days of delivery.

  • Item must be postmarked within 7 days of return approval.

  • A $9.99 handling fee applies to all returns and is deducted from your store credit.

  • Items must be returned in original, unworn condition, with all packaging intact and the "Do Not Remove This Tag" tag still attached.

  • Items must be free of wear, alterations, damage, stains, odors, pet hair, or fragrances (including deodorant or perfume).

  • Items that do not meet these conditions will not be accepted and may be returned to the customer at their expense.

A limited number of heavily discounted or final sale items are clearly marked FINAL SALE and are not eligible for store credit or return.

Final sale items include:

  • Bodysuits

  • Swimwear

  • Lingerie

  • Accessories

To start your return, please visit our Return Portal:
luxxbrowngirl.loopreturns.com/lookup